The VA recently hit a milestone of over 2 million
appointments scheduled through the Veterans Choice Program. Despite getting off
to a slow start, the Choice Program has grown significantly. The number of
network providers has increased by 85 percent over the last 12 months, making now
more than 350,000 providers and facilities in the Choice network. In addition, authorizations
for care increased 103 percent from October 2015 through March 2016. While the
Choice program still has quite a ways to go to realize its original designs,
clear progress has been made.

Telehealth Services offer several benefits, among which are
convenient access to care for veterans in remote or rural locations and
significant savings for the VA by making it possible for the VA to utilize
specialists unavailable in the local area. Over 12,000 veterans have used the
VA’s Telehealth Services so far this year. If you live in an area where you do
not have convenient access to a VA facility and would like to know more about
using Telehealth Services, please visit www.telehealth.va.gov/real-time/.
These are just a couple of the positive changes at the VA.
While they are an improvement, the VA recognizes that much more needs to be
done and pledges to keep working to improve not only veterans’ access to care,
but also the quality of care they receive.
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