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Monday, February 2, 2015

VA Announces New MyVA Regions

Back in November, we reported that the VA was planning to reorganize its many programs into “one-stop” regions under the MyVA Initiative. Last week, the VA announced the boundaries of the 5 new MyVA regions. The new regions will allow veterans to more quickly and easily access VA benefits and services in their local area.

The overall goal for the MyVA Initiative is for the VA to become more centered around veterans and their needs, making it easier for them to get the information, care, and benefits they need by combining access to every benefit (medical care, retirement, housing, education, etc.) under one roof instead of having different facilities/call lines for each benefit.

The MyVA Initiative will also make things easier on our veterans by allowing lower level VA employees to perform higher tasks, like call center agents suspending or resuming benefits, thus limiting the number of steps it takes the veteran to perform these tasks.

The goal is to have this reorganizational phase of the MyVA program up and running by the end of June 2015.

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